Frequently Asked Questions
Find answers to common questions about our products and services
How often should I replace my vacuum filters?
For optimal performance, we recommend rinsing your filters every 3-6 months and replacing them entirely every 12 months, depending on usage.
Can Hoover carpet cleaners be used on hardwood floors?
Only specific models with a 'Hard Floor' setting or attachment should be used. Please check your product manual before use to prevent water damage.
Are Hoover cleaning solutions pet-safe?
Yes, our official Hoover cleaning solutions are formulated to be non-toxic and safe for use in homes with pets and children when used as directed.
What is the difference between a bagged and bagless vacuum?
Bagged vacuums offer superior filtration for allergy sufferers, while bagless models provide the convenience of no recurring costs and easy debris disposal.
How do I register my product for warranty?
You can register your product on our website using the serial number found on the data plate of your machine to ensure full warranty coverage.
Where can I find replacement parts?
Genuine Hoover replacement parts, including belts, brushes, and tanks, are available directly through our online store's parts section.